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PUBLIC MARKS from mbertier with tags information & architecture

20 April 2005 13:00

37signals: Contingency Design White Paper

by 3 others (via)

Contingency design is design for when things go wrong. It's the error messaging, graphic design, instructive text, information architecture, backend system, and customer service that helps visitors get back on track after a problem occurs.

design service architecture information

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PUBLIC MARKS from mbertier with tags information & architecture

20 April 2005 13:00

37signals: Contingency Design White Paper

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