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PUBLIC MARKS from blackox2 with tag customers

05 October 2006 19:00

The power of something extra

“Here is a simple but powerful rule - always give people more that what they expect to get.” Incorporating something extra in our actions, results and as a business philosophy can be incredibly powerful.

business results attitude performance leadership management strategy leaders lagniappe pilon something extra work self improvement Lee Iwan customers expectations

05 October 2006 12:00

Customer driven or customer ignorant

“This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.” - John Ilhan

customers business work LeeIwan sales marketing customer

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