PUBLIC MARKS from Spone with tags ux & communication

When the weather is bad I take a bus to work. I’m forever grateful to the person at the bus stop who informed me that you can text New York’s MTA service to find out exactly where the bus is and when it’s going to arrive. Sure, an app that put the bus on a map would be more rich in information, but when I got to texting Bus Time I thought, “Thank god I don’t need to download another f------ app for this.”