PUBLIC MARKS from znarf with tag amazon

That’s the thing about delightful details: they’re not just another thing you can add on top. Unless you sweat the details all the way through the user experience, the ones that delight quickly get drowned out by the ones that constantly annoy. I hope someone at Amazon will take that to heart.

6 hours of downtime sounds like a lot until you realize that 99% uptime is 8 hours of downtime a month and over three and a half days of downtime a year.