PUBLIC MARKS from srcmax with tags basecamp & dev

It is trivial to estimate a new feature as trivial. All too often, programmers and users both fall into this trap. A programmer says, “let’s just make it do X.” A user says on a forum, “its only Y, how hard can it be?” Just and only are two of the most insidious words in the English language. They hide mountains of assumptions behind them, and blind the speaker to the realities of the situation. Even worse, the speaker is implicitly agreeing to be blindfolded, making it even more difficult for them to see the assumptions their words are masking.