October 2008
About Us Information on Websites (Jakob Nielsen's Alertbox) | useit.com
Conseils de Nielsen pour la page About d'une compagnie
Store Finders and Locators (Jakob Nielsen's Alertbox) | useit.com
Finding addresses and location information on company websites has gotten dramatically easier, but users increasingly turn to search engines first for this task.
Site Map Usability (Jakob Nielsen's Alertbox) | useit.com
New user testing of site maps shows that they are still useful as a secondary navigation aide, and that they're much easier to use than they were during our research 7 years ago.
July 2008
Participation Inequality: Lurkers vs. Contributors in Internet Communities | useit.com
by 2 othersIn most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.
December 2007
Usability Guidelines: Web Design for Users With Disabilities | nngroup.com
by 4 othersAs a holiday gift, Jakob Nielsen and co. has made their 148 pages report on online accessibility available for free download.
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