January 2007
It pays to help new staff start right | Human resources | Sappiens.com
Staff members who are properly trained and welcomed at the beginning of their careers will feel good about their choice of employer, fit in more quickly with peers and colleagues and readily contribute new ideas.
Bend the rules and win
Recognition doesn't need to be formal or financial. Sometimes a softer touch will make a stronger impact.
Grow Your Small Business to the Next Plateau | Small Businesses | Sappiens.com
It's been said that the hardest task in sports is hitting a fast ball. Clearly, the folks who say this have never tried hitting a golf ball. Anyway, here's my nomination for the most difficult task in small business: Growing to the next level when you ha
'Pain-in-the-Neck' Customers
Some customers complain and complain and complain. They never stop complaining. No matter what you do, they still complain. If you work too hard to keep these 'pain-in-the-neck' customers happy, they can run you right out of business.
November 2006
Put Some Stuffing in the Staff Suggestion Box | Human resources | Sappiens.com
Here's how to get your staff suggestion box overflowing with fabulous new ideas. First, move the program on-line with digital instructions, submissions and replies. Next, create a quick and easy contest every month. Set short timelines for submission of i
October 2006
How to Implement Change in the Workplace Without Sending Your Staff to a Psychiatrist | Human resources | Sappiens.com
Your task as a CEO or manager is to show your staff that this applies to your business as well. When certain procedures and practices no longer meet the needs of your business or organization change is needed.
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