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PUBLIC MARKS from egoroff with tags service & news

24 July 2007

Aurora Networks Expands SMART Media Converter Solution

Aurora Networks debuts its enhanced CWDM Ethernet transport solution featuring SMART Media Converter technology. Developed to support the growing demand for business services, Aurora transparent LAN solution enables cable operators to deliver Ethernet services at speeds up to 1,000 Mbps over a shared optical access network. The new FastE and GigE service module, model MC2701B and MC2710B, fits into the current 2RU SMART Media Converter chassis as well as a new patent pending space efficient CPE enclosure chassis, model CH1202B.

20 July 2007

LiveTime Service Manager and Help Desk for the iPhone

LiveTime Software has announced LiveTime Service Manager and Help Desk is now available for the iPhone. As a rich Web 2.0, AJAX-based application, LiveTime provides best practices for organizations wishing to improve the quality and efficiency of customer service and support. LiveTime for the iPhone has been qualified for both version 4.0 and 5.0. Field technicians and customers can now manage support and change requests on the road using the iPhone.

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