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PUBLIC MARKS from bhartzer with tag "customer loyalty"

May 2010

How to Avoid Destruction

Moving on is a part of life. Every day people discard and destroy objects that are no longer meeting their needs; things that have outlived their usefulness. Our possessions are not the only things vulnerable to being discarded or destroyed; businesses are at risk as well. If enough of our customers perceive that the products or services we provide

Customer loss customer surveys customer loyalty perceptions business destruction customer defection of is that how our services

June 2008

Wise Investing: Customer Surveys and ROI

Scientific research determines that a small increase in customer satisfaction can equal a major increase in ROI.

Marketing Research customer satisfaction surveys roi surveying customers customer loyalty that customer

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