PUBLIC MARKS from ERSWeb with tag support

How proceed directly to a human operator when calling customer support.

Any time a computer component stops working, or just becomes unstable — as we all know will happen from time to time — we have to decide whether to replace it, have it repaired, or just get by as is with perhaps a temporary fix. Repair or just getting by will nearly always be the cheapest solution, at least in the short run. Replacement, however, will usually provide a good opportunity to upgrade.