25 June 2007 08:15
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Online Travel Usability Study
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Human Factors International, TechSmith, and Michigan State University collaborated to fund and conduct a research project to highlight at World Usability Day on November 3rd, 2005. The primary goal of this usability test was to study the relative ease of use for 3 travel sites when making holiday travel plans and to explore whether there was a difference in assessment between expert and novice users.
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