September 2012
Breakdown: Social Media Workflow, Process, Triage
by Teulliac (via)
Definition: A Social Media Workflow, Process, or Triage is a sequence of connected steps that enables the entire organization to act efficiently with minimal overlapping tasks and resources in order to serve the market in social channels and beyond.
June 2012
3 Social Media Models That Will Guide Your Brand Into The Conversation Landscape
by Teulliac (via)
Think social media and conversational marketing might be the next train to heaven for your brand but don’t know where to board? Well, here’s three social media marketing models that will make sure you’ll find your station.
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