2009
True size - the next standard in product visualization
by ycc2106True Size’ is developing a service whereby full-scale pictures of products that can be bought at any store are displayed at their actual size. The objective of this solution is a clear one: increasing the satisfaction of customers by providing them with an accurate impression of what to expect if they place an order through the http://WWW. True size ends with a consumer's need to visit a regular (offline) shop to see what a product really looks like. This in turn will boost any web shop's conversion rates
2006
Critères généraux d'évaluation de la qualité des services en ligne
by temesis (via)Classification des critères d'évaluation de la qualité des services en ligne reposant sur un modèle en cinq points : Visibilité, Perception, Technique, Contenus et Services
1
(2 marks)