PUBLIC MARKS with tag crm

CRM open source (communauté ?)

Logiciel CRM innovant par rapport aux mastodontes comme SugarCRM. Moins de fonctionnalités mais plus poussées et moins de marketing bling bling.

SugarCRM is a complete CRM system for businesses of all sizes. Core CRM functionality includes sales force automation, marketing campaigns, support cases, project management, calendaring, and more. It supports MySQL and MS SQL Server. Sugar consists of modules, each of which represents a specific functional aspect of CRM such as Accounts,Activities, Leads, and Opportunities. For example, the Accounts module enables you to create and manage customer accounts, and the Activities module enables you to create and manage activities related to accounts, opportunities, etc. These modules are designed to help you manage customer accounts through each step of their lifecycle, starting with generating and qualifying leads to customer support and resolving reported bugs. Because many of these steps are interrelated, each module displays related information. For example, when you view the details of a particular account, the system also displays the related contacts, activities,opportunities, and bugs. You can not only view and edit this information but also create new information. As an administrator, you have the power to implement access control for these modules. You can customize the look and feel of Sugar across your organization. You can even create new modules if needed. You can also create multiple forums as platforms of discussion on various topics amongst your users and customers.

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place.

Vous entrez sur CRM-France.com, le portail Français consacré à SugarCRM, le premier outil CRM Open Source du marché. CRM-France est la plus grande communauté des utilisateurs CRM en Europe ! Aujourd'hui, 12291 utilisateurs de SugarCRM sont inscrits sur CRM-France. Qu'il s'agisse de professionnels, de particuliers, de petites entreprises ou de grands comptes, tous les acteurs gravitant autour des solutions CRM Open Source et s'intéressant particulièrement à SugarCRM, se retrouvent dans ces colonnes.

Suivi ticket CRM

outil de crm online

Collabtive est une application de gestion de projet collaborative ! * Utilisation intuitive * Projets, jalons, tâches * Système de messagerie interne * Multi-linguisme * Structure modulaire

Logiciel CRM complét, simple et facile à mettre en oeuvre pour gérer vos contacts professionnels, vos tâches et vos opportunités commerciales. Dotée d'une interface claire et intuitive, Ronin CRM vous aidera dans le suivi et la gestion de votre activité commerciale que vous soyez un indépendant, une tpe ou une pme. - Gestion de contacts - Suivi des tâches et des actvitées (rendez-vous, contacts téléphoniques, ...) - Gestion des documents liés aux contacts - Planning d'équipe - Gestion des opportunités commerciales - Ciblage marketing (export Excel) - Synchronisation avec le calendrier Outlook - Getsion de documents modèles (comme les devis ou factures sous Excel ou Word)

Outil CRM de Zoho

The all-new, very easy-to-use, and fun customer relationship management application for your home-based or small business. Relationship features flexible and attractive user interface, Contact Groups, Smart Groups, Columns and Subcolumns, Events management, E-mails, Campaigns, Associations, Attachements and much more.

It will replace any project spreadsheet, MS Access database, bug tracking, web publishing, project or collaboration tool you or your employees use to track things - only this time it will be web-based, configurable, and manageable. Interleave doesn't prov