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PUBLIC MARKS from longhorn2000 with tag do

19 January 2007 17:15

The Social Networking Convergence With CRM

"Convergence never stops happening. The convergence between the Internet and corporate networks continues as CRM (customer relationship management) meets SN (social networking). It’s been talked about for some time now, Fast Company discussed it in the context of sales leads and contact management in 2004"

social networking crm fast company Amdocs Clarify amdocs clarify soa SaaS customer Customer Service service oriented architecture Software As A Service customer relationship manager customer relationship management first choice software do

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PUBLIC MARKS from longhorn2000 with tag do

19 January 2007 17:15

The Social Networking Convergence With CRM

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