PUBLIC MARKS from longhorn2000

"We don’t believe the needs of working professionals are met by the majority of current job search solutions. We’re dedicated to changing that. Working professionals represent some of the top talent on the market, and recruiters and hiring managers are eager to connect with you. Current searches just don’t provide you with all of the information or opportunity that is out there for you."

"Yesterday we talked about the dictatorship of software, or hopefully, the liberating aspect of it. We described the euphoria that happens in the workplace when agents start exploring their new Dovetail CRM applications as replacements for their legacy Clarify™ applications. Ironically we often claim that new software doesn’t just pour out of the box like breakfast cereal, but we have to admit that for the agents on the front lines of customer service and support, their first days of working with Dovetail’s thin-client applications are a lot like unwrapping Christmas presents."

"Recruiters and hiring managers need the tools that let them know which candidates have the skills and qualifications they’re looking for before a job listing is even posted. They also need the means to target, connect to, and take action instantly with highly qualified candidates."

"Customers, stakeholders, and other departments notice as agents provide faster and better answers, close cases, and convert problems to repeat business. All this comes from access to knowledge that always existed but couldn’t be retrieved, and the empowerment to forward newly processed data to other agents – as in cases moving from support to sales with satisfied customers interested in additional offerings. Software liberates or enslaves. We like the kind we create (the liberating kind)."

"When job candidates apply for positions, they assume that the job is actually open and that hiring managers are truly interested in bringing someone new onboard. Unfortunately, we know that this isn’t always the case. Job listings are often posted before a company is ready to hire, before the HR budget is in line, or when there isn’t really a need for someone new in the office. This is understandably disheartening to candidates."

“Forrester in its latest survey of the CRM field provides useful analysis of the Amdocs position, and also of Microsoft. We watch the development paths of both companies of course, since Dovetail Software provides long-running extensibility to Clarify™ databases, and the Dovetail CRM system, developed for Microsoft’s .NET platform, which opens up the options for legacy Clarify owners."

"If you’re one of the millions of job seekers and working professionals not served by today’s online job boards, we invite you to sign-up for the revolution free of charge and obligation. We’ve spent the last several months covering problems that active and quiet candidates have to deal with on their job searches. We believe that most of these problems can be overcome if candidates simply have the right tools to employ on their search."

“Flexible software that enables the enterprise to integrate its CRM system end to end is where IT budgets are trained nowadays. This is satisfying to us at Dovetail: our open design philosophy exposes virtually all our software components to extensibility across the enterprise computing environment. For users with Clarify™ CRM systems – which are not known for their flexibility – our open design gives them back a development path."

"Dejected, Job Boy struggled through the day-to-day grind at work. Then, like a signal in the night sky, the recruiters’ emails called to him. Job Boy quickly opened and read all of them. Not one had paid any attention to his parameters."

“Historically, CRM has a bias toward technical control rather than technical freedom at the process end. There was always the expectation at the sales transaction level that the new software would bolt on to the enterprise and “solve” everything. As the IT department knows only too well, nothing ever works like that."

“A recruiter’s ability to hone in on the right match for a job quickly ensures that the recruiter and the client will have a better chance of bringing in top talent. In order to do this, the recruiter needs a system that allows candidates access to information on the culture of a company, the full nature of the job, and how they can bset make an immediate impact on the bottom line."

“Knowledge is power, but only to the extent that it can be wielded like a sword, and brought into the realms of judgment, decision-making, and execution. Corporate effort is awash with data, and one serious concern of every enterprise is to find better ways to turn raw data into actionable information, and subsequently into its knowledge repository."

Most of us have been there before. You know you’re right for the job, you’ve done the prep work, you’ve communicated with the recruiter every step of the way, and you even hit it off with the hiring manager. Then, as though you’ve become contagious, no one wants anything to do with you anymore.

As we’ve often said, CRM success comes from the ability of the agent to work efficiently and productively. Customization requires integration with existing systems, which is the greatest demand made of CRM software, in our view. This is especially true in the area of Customer Service and Support.

"Hiring managers want to find the right match for the job. The same goes for recruiters. However, hiring managers must commit to doing what it takes to make that match possible. They don’t have to hold recruiters hands or anything like that, but if recruiters and candidates are going to spend the time and energy it takes to pursue an open position, hiring managers must at least be committed to hire when the right person comes through the door."

“Decision-Management consultant James Taylor recently handed down a good strategy rule concerning the speed with which the enterprise responds to business opportunity. He had seen an ad proclaiming that “Those who know first, win” – he disagreed . . .'Those who act first, win (provided the action is smart enough)'"

"So, money can play an even larger role in your job search when you’re looking to relocate. Along with looking for jobs that meet your new financial needs, you’ll also want to learn as much as possible about companies in the area. An effective way to do this is to establish connections with recruiters and hiring managers in what will be your new home."

“Every day in countless ways, the theme of business process coming up against software constraints (and the resolution of that situation) plays out in enterprises all over the world. It’s all done in an attempt to provide better service and support to customers. With regard to Clarify databases, Dovetail Software strives daily to play its part in this ongoing drama, and this has been another happy story from the annals of success."

"Job Boy’s head swam as the screen in front of him swirled and blinked. Images, videos, and sounds attacked Job Boy from all sides. The Big Boards had tricked him and lured him into a world of advertisements. As Job Boy reeled from the onslaught, words from his past came to him. Were they from a forgotten father, an avuncular butler, or just a good article he’d read?"

“Technology for its own sake is a seductive slip. It may be happening with over-enthusiasm in the technological innovations of today’s changing CRM, but this will eventually self-correct. Technological innovations by their very brilliance will of course carry the field to the extent that they match bottom-line imperatives, but at the end of the game it’s business process that tallies the final score."

"Sell your company to the types of candidates you want. It sounds fairly simple, but it continues to be a problem. Recruiters have the power to convey the corporate brands of their clients, but they need the means to do it effectively. We all know it’s a marketing-driven world, and it’s time for online job sites to catch up with the rest of us.."

“Through all of its evolution, Dovetail Software’s family of CRM products has embraced open standards in the process of bringing extensibility to Clarify’s proprietary code. Open-standard scripting languages such as JavaScript simplify and energize extension and integration throughout the enterprise computing environment. These languages are readily recognized by many applications, and freely employed by in-house IT departments."

"There are, of course, some people who have found success with unsolicited communication with a recruiter, but there has to be a better way to connect with the right person and the right job. The problem is that the current online job search system doesn’t facilitate useful contact between candidates and recruiters."

“We had a customer who needs to be able to manually setup our WebServices under IIS6 so I thought it would be best to share this with everyone. This guide will take you through setting up a virtual web directory under IIS version 6 on Windows Server 2003. It will also show you how to set the security on your files to make sure the web service will work..."

"Recruiters don’t talk to candidates enough, candidates don’t keep recruiters informed, and the hiring managers tend to just stay out of the whole process. It’s that aspect of communication that we’d like to focus on today, because when hiring managers disengage themselves from the process, the recruiter’s job gets a whole lot harder"