public marks

PUBLIC MARKS from bhartzer with tags customer & blog

2011

How to Use Twitter for Customer Service

There is now a great new tool for customer service that would probably not expect: it is called Twitter. Not only is Twitter a great social networking web site, Twitter is a great tool. And, more importantly, a time saver. On the Standing Dog Blog, we have a great blog post by Paul Griffith about how use Twitter as a customer service tool for your

2007

Do You Ignore the Advice That You Pay to Receive?

Why do individuals ignore advice? Is it due to stubbornness, pride, or lack of confidence in the person giving the advice? The latter sometimes happens when we are young adults, especially when the advice is from our parents.

The Employee and Customer Survey Blog - NBRI - NBRI Ranks Number 5 Amongst Patient Satisfaction Firms

Modern Healthcare magazine released its list of the quot;Largest Patient Satisfaction Firms quot;. Among these firms was the Dallas-based National Business Research Institute, coming in at number five. The rankings were based on total number of patient satisfaction survey engagements in the healthcare industry in 2006.

The Employee and Customer Survey Blog - NBRI - NBRI Celebrates 25 Years

The National Business Research Institute is celebrating 25 years of effective customer and employee survey research and analysis.