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October 2007

Information Technology Infrastructure Library - Wikipedia, the free encyclopedia

by nhoizey
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services.

April 2006

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best_practices +   framework +   groupe:clever-age +   it +   itil +   pratique +   qualité +  

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nhoizey
last mark : 03/10/2007 11:55

Fabrice Bonny
last mark : 22/04/2006 11:36