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This month

BBC - Digital Revolution Blog: Rushes Sequences - Biz Stone and Evan Williams interview - USA (Video)

by karlcow

there was a popular blogger and he also had a Twitter account and he was complaining that his cable was out, and he was I'm going to write about this cable company, Compass and how terrible they are and its going to be the number one search result in, in search engines for year to come. And they were monitoring Twitter search for any mentions of they're brand name. And they saw that within a few minutes and they replied to him on Twitter, and they said what seems to be the problem, they were going to send a van out to your house. And they had his cable fixed in like 30 minutes, so the next day the blog post was, Compass has great customer service, and it was like a, you know a complete reversal and we were like wow, they're really smart about it,

*soupir* Ce que la marque a fait est un coup médiatique pas une réponse qui est « scalable » Un compte twitter pour une marque ne va pas remplacer le service SAV (avec des centaines de personnes derrière le téléphone). La qualité du service et la réponse de la marque étaient bonnes car elles étaient un coup unique, et réalisées par une personne du service Communications de l'entreprise. Imaginons maintenant les milliers d'appels quotidiens pour une grande marque. Twitter ? Des centaines de comptes twitter ? Des centaines de gens pour y répondre. Baisse de la qualité et du service, baisse de la croyance en l'opération marketing, retour à la case départ. Qu'est-ce qui manque ? La communauté ! Un social media n'existe que si la communauté devient autonome.

unit9

by sbrothier & 2 others
Unit 9 is a digital creative production company. Our interactive directors, graphic artists and web specialists have created some of the most entertaining and compelling interactive experiences of the last 10 years.

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October 2009

Sensio Labs books

by Xavier Lacot
The website of Sensio Labs books, where Sensio references all the books published by the company or contributors.

Apple Buys Their Very Own Maps Company (See Ya, Google Maps) - placebase - Gizmodo

by sbrothier
The Apple/Google divorce continues to come into focus: Apple quietly bought Placebase, a mapping service company, back in July. Apple doesn't buy companies it's not going to use. Meaning, Apple's getting into making their own maps. Peace out, Google.

September 2009

Juxt Interactive

by sbrothier & 1 other
UXT is a company that creates from the ground up, top to bottom, or even sideways. It kinda makes sense since we were started by a couple of architects. Lots of people ask us if we only do digital work. Well we like to think and play where people are, and these days that just happens to be the Internet. That suits us just fine because the online space has far less restrictions and barriers than other media. Juxt does not take kindly to limits, or being put in a box.

The Wand Company Ltd

by gregg
In addition to adjusting the volume you can also change the channel with a flick of the wrist. The wand has 13 gestures in total and you can programme these gestures to be anything most infrared remote controls do.

Moustache Paris, éditeur de design — design furnishing company

by moustache
Fondée par stéphane arriubergé et massimiliano iorio, par ailleurs partenaires associés de Domestic, Moustache propose de rassembler par affinités électives une famille de designers capables de nourrir son projet en dessinant des objets innovants et honnêtes à inscrire de façon durable dans le temps.

American Girl for Grown-ups

by access2
The American Girl® brand was established in 1986 by educator & entrepreneur Pleasant T. Rowland. Mattel acquired American Girl's parent Pleasant Company in 1998. American Girl is the direct marketer of the popular collectible-quality American Girl 18'' dolls -- The marketing "hook" for their more widely distributed merchandise tie-ins -- primarily a well-regarded series of books aimed at the 4-13 year old age group.

The Brooklyn Dollar: What Would Neighborhood Currency Look Like? | Cannell | Fast Company

by karlcow

Hyper-localized currencies have been popping ever since the economy went sour--not surprising, since local currencies also gained popularity during the Great Depression.

August 2009

Le difficile financement du web local

by paulantoinem
Est-ce possible de décrocher le jackpot du web local ? Michael Gluckstadt de Fast Company se pose la question et n’est pas le seul. Trouver un business plan valable pour du web local n’est pas ...

First SMS Worm: Made in China

by alamat (via)
Ah another first, and once again China is at the forefront! We recently reported about a Chinese company sharing their huge malware database and now a group of Chinese companies has managed to develop the first SMS worm!

What a Community Manager does « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

by paulantoinem
There’s a lot of misconceptions of what a Community Manager does, most think they’re the customer or even company advocate. While that’s true, the bigger role is to listen and inform. ...

Google Acquires Video Compression Technology Company On2 For $106 Million

by marco
Google and On2 Technologies jointly announced today that they have entered into a definitive agreement under which Google will acquire On2

Walter Dorwin Teague

by karlcow
Designers also ventured into a territory closer to marketing than traditional graphic design. Data was collected on attendance counts, how people interacted in certain spaces, lengths of visits, etc.. Walter Dorwin Teague is important in his conceptual approach, determining what message the client should deliver and how. Instead of straightforwardly representing what a company does Teague simplified and streamlined the message, perhaps to the point of being simplistic. The end result was an exuberant romanticizing of the manufacturing process: technological development = utopia.

vizzuality - Project Hosting on Google Code

by karlcow

Vizzuality is a company developing RIAs for biodiversity informatics. All software we do is open source.

July 2009

The Pushbutton Web: Realtime Becomes Real - Anil Dash

by Spone & 1 other
Pushbutton is a name for what I believe will be an upgrade for the web, where any site or application can deliver realtime messages to a web-scale audience, using free and open technologies at low cost and without relying on any single company like Twitter or Facebook. The pieces of this platform have just come together to enable a whole set of new features and applications that would have been nearly impossible for an average web developer to build in the past.

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