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Americans Expect Companies to Have a Presence in Social Media

by dimelo

When asked about specific types of interactions, Americans believe: Companies should use social networks to solve my problems (43%) Companies should solicit feedback on their products and services (41%) Companies should develop new ways for consumers to interact with their brand (37%) Companies should market to consumers (25%)

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Americans Expect Companies to Have a Presence in Social Media

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Americans Expect Companies to Have a Presence in Social Media

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