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<title>Relation aux marques, &quot;Les points de vente physiques se réinventent en lieu relationnel&quot;, Introduction - La Poste - Le hub - Le média de la Performance Client - Etude marché, Conseil en stratégie : Marketing, Communication entreprise, Relation client </title>
<link>http://www.laposte.fr/lehub/Le-dossier-en-bref</link>
<description></description>
<dc:date>2009-06-04T16:26:18Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>espace client, ubimedia, ecommerce, off line on line, Gestion de la relation client, marketing in situ</dc:subject>
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<a href="http://www.laposte.fr/lehub/Le-dossier-en-bref"><img border="0" src="http://blogmarks.net/screenshots/2009/06/04/8a79be5975a296109dba4022aad56337.jpg" alt="" /></a>
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<h4><a class="taggedlink" href="http://www.laposte.fr/lehub/Le-dossier-en-bref">Relation aux marques, &quot;Les points de vente physiques se réinventent en lieu relationnel&quot;, Introduction - La Poste - Le hub - Le média de la Performance Client - Etude marché, Conseil en stratégie : Marketing, Communication entreprise, Relation client </a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/espace%2Bclient">espace client</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/ubimedia">ubimedia</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/ecommerce">ecommerce</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/off%2Bline%2Bon%2Bline">off line on line</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/marketing%2Bin%2Bsitu">marketing in situ</a>
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<title>Gestion de la relation client, Stratégie de marque, &quot;Le service client, bien plus qu’un SAV&quot;, Le dossier en bref - La Poste- Etude marché, Conseil en stratégie : Marketing, Communication entreprise, Relation client - La Poste entreprise : Le'Hub</title>
<link>http://www.laposte.fr/lehub/-Le-service-client-bien-plus-qu-un-</link>
<description></description>
<dc:date>2009-06-04T16:23:17Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>service  client, fidèlisation, Gestion de la relation client</dc:subject>
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<a href="http://www.laposte.fr/lehub/-Le-service-client-bien-plus-qu-un-"><img border="0" src="http://blogmarks.net/screenshots/2009/06/04/a5a85290504343f4d1266cf74d147cae.jpg" alt="" /></a>
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<h4><a class="taggedlink" href="http://www.laposte.fr/lehub/-Le-service-client-bien-plus-qu-un-">Gestion de la relation client, Stratégie de marque, &quot;Le service client, bien plus qu’un SAV&quot;, Le dossier en bref - La Poste- Etude marché, Conseil en stratégie : Marketing, Communication entreprise, Relation client - La Poste entreprise : Le'Hub</a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
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<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
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<title>La premiere chaine TV de la relation client - CherClient</title>
<link>http://www.cherclient.com/index.php/La_premiere_chaine_TV_de_la_relation_client</link>
<description></description>
<dc:date>2009-04-15T13:36:25Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>Gestion de la relation client</dc:subject>
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<a href="http://www.cherclient.com/index.php/La_premiere_chaine_TV_de_la_relation_client"><img border="0" src="http://blogmarks.net/screenshots/2009/04/15/cf0c9c2efa14786fd8a833f1efb431ad.jpg" alt="" /></a>
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<h4><a class="taggedlink" href="http://www.cherclient.com/index.php/La_premiere_chaine_TV_de_la_relation_client">La premiere chaine TV de la relation client - CherClient</a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
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<title>Accenture veut réchauffer la relation client sur le Web - e-marketing.fr : Relation Client, Relation client, Accenture, Prospective, Voyages-sncf.com</title>
<link>http://www.e-marketing.fr/xml/Breves/2009/01/23/27972/Accenture-veut-rechauffer-la-relation-client-sur-le-Web-/</link>
<description></description>
<dc:date>2009-02-24T10:57:24Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>prospective, Gestion de la relation client</dc:subject>
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<h4><a class="taggedlink" href="http://www.e-marketing.fr/xml/Breves/2009/01/23/27972/Accenture-veut-rechauffer-la-relation-client-sur-le-Web-/">Accenture veut réchauffer la relation client sur le Web - e-marketing.fr : Relation Client, Relation client, Accenture, Prospective, Voyages-sncf.com</a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
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<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
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<title>Dossier: la relation client 2.0 à travers 7 projets récents - Actualités - ZDNet.fr</title>
<link>http://www.zdnet.fr/actualites/informatique/0,39040745,39368457,00.htm</link>
<description></description>
<dc:date>2009-02-23T14:42:19Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>Gestion de la relation client, relation client 2.0, communauté, social media</dc:subject>
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<a href="http://www.zdnet.fr/actualites/informatique/0,39040745,39368457,00.htm"><img border="0" src="http://blogmarks.net/screenshots/2009/02/23/569590151972163433a3465e97c69eb6.jpg" alt="" /></a>
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<h4><a class="taggedlink" href="http://www.zdnet.fr/actualites/informatique/0,39040745,39368457,00.htm">Dossier: la relation client 2.0 à travers 7 projets récents - Actualités - ZDNet.fr</a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/relation%2Bclient%2B2.0">relation client 2.0</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/communaut%25C3%25A9">communauté</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/social%2Bmedia">social media</a>
</p>
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</item> <item rdf:about="http://blogmarks.net/api/user/tisienpo/mark/1057620114">
<title>Mise en place d’un outil de CRM</title>
<link>http://www.supinfo-projects.com/fr/2006/crm/</link>
<description></description>
<dc:date>2007-12-19T22:06:59Z</dc:date>
<dc:author>tisienpo</dc:author>
<dc:subject>crm, GRC, Gestion de la relation client, emarketing, e-commerce, customer relationship management</dc:subject>
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<a href="http://www.supinfo-projects.com/fr/2006/crm/"><img border="0" src="http://blogmarks.net/screenshots/2007/12/19/04fef8d23d00abc8b5ee0626e1ad525c.png" alt="" /></a>
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<h4><a class="taggedlink" href="http://www.supinfo-projects.com/fr/2006/crm/">Mise en place d’un outil de CRM</a></h4>
 
by <a href="http://blogmarks.net/user/tisienpo">tisienpo</a> 
<p class="tags">
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/crm">crm</a>
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<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/Gestion%2Bde%2Bla%2Brelation%2Bclient">Gestion de la relation client</a>
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<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/e-commerce">e-commerce</a>
<a rel="tag" class="tag public_tag" href="http://blogmarks.net/marks/tag/customer%2Brelationship%2Bmanagement">customer relationship management</a>
</p>
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